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Home » Blog Posts » COVID-19 Letter to Residents, Family & Friends, and the Community

COVID-19 Letter to Residents, Family & Friends, and the Community

Posted on by Alicia Duffrin

To Park Manor Residents, Family & Friends, and Park Falls Community:

We know many of you share our concern about COVID-19 and its impacted here at Park Manor/Rivers Edge as well as in your personal lives. First, let me say that we HAVE NO CASES OF CORONAVIRUS at our facility, community or in Price County as of today, March 31st. We do know the areas where positive cases have been identified is getting closer and closer.

Our mission throughout the COVID-19 emergency is to provide the best possible care with the least amount of worry, concern or disruption to our resident’s life at Park Manor. So, while preventive measures and planning go on every day behind the scenes, we keep life as normal as possible for your loved ones here at Park Manor, even while maintaining social distancing!! If there is anything we can do for you or your special person at Park Manor, please let us know.

For your benefit highlighted are the preventive measures we have taken at Park Manor to prevent the spread of COVID-19 and what our plan is should COVID-19 come to our facility.

Preventive Measures Implemented By Park Manor:

  • No individual showing signs or symptoms of a respiratory illness are allowed to enter Park Manor. This includes employees, health care professional and compassionate care visitors.
  • Any residents with any respiratory signs or symptoms are immediately placed in droplet precautions and attending physicians contacted to determine their coarse of testing and treatment.
  • All visitors, other than compassionate care circumstance, are restricted from visiting.   Compassionate care visitors are required to complete a health screening including COVID-19 symptom questions, travel questions, and a temperature, required to wear PPE including use of hand sanitizer, mask and gown and are restricted to the room of their loved one only.
  • Only essential health care professionals are allowed in the building.  The same screening performed on visitors is done and PPE used. Essential health care professionals include attending physicians, hospice staff, therapy staff and portable X-ray staff.
  • All communal dining and activities have been eliminated to help in adhering to social distancing. Most residents eat in their rooms.
  • Individual activities have replaced the large group activities, along with very small group activities that can be participated in but maintain social distancing.
  • Residents are asked to maintain appropriate social distancing of 6 feet when interacting with other residents in small groups and concurrent group therapy sessions.
  • All new residents being admitted to Park Manor are placed in a step-down unit and in droplet precaution isolation for 14 days to reduce the risk of an undetected COVID-19 being spread to residents or staff from undiagnosed new residents. After 14 days the residents are moved to a different unit if symptom free.
  • All employees are screened at the beginning of each shift for COVID-19 symptoms, including a temperature.  Employees who have ANY signs and symptoms of illness are told to stay home or sent home if they come to work.  Employees have been educated to stay home if they are ill.
  • Employees who have traveled or have sustained interaction with individuals who have travelled from a community transmission COVID-19 area are being required to self-isolate from work until 14 days after their return or initial contact with traveling individual.
  • When COVID-19 comes to our community, all staff will be required to wear masks at all times in our facility.

What To Expect At Park Manor If COVID-19 Is Identified In Our Facility:

  • Park Manor’s facility wide outbreak management plan would be initiated.
  • If COVID-19 comes to our building all residents will be placed in precautionary seclusion which means they will be restricted to their rooms.
  • COVID-19 positive residents will be moved to a quarantine unit.
  • Park Manor will use our Woodlands assisted living wing as a COVID-19 quarantine unit to shelter existing residents who test positive for COVID-19 or are suspected of being positive.
  • Staff will be using full PPE with most resident interactions.
  • The seclusion isolation will continue for a minimum of 14 days until all non-COVID residents are determined to be free from the virus.
  • The quarantine unit will have a dedicated staff that will work only in that unit until all COVID-19 infections are resolved.
  • Park Manor will not be admitting COVID-19 positive residents from other health care facilities.

Park Manor administration monitors the COVID-19 directives from the CDC, CMS and state of Wisconsin each day and make changes to our protocol as directives are updated. If you have any questions specific to your loved one or our process, please feel free to contact us at Park Manor. Be assured that your loved one is our number one priority and in good hands at Park Manor!