Over the past three years, my 94-year-old mother has received exceptional care at Park Manor, and our family could not be more grateful. From her time in the Rivers Edge rehabilitation unit recovering from a broken leg to her ongoing long-term care, the compassion, professionalism, and responsiveness of the entire team have been remarkable. What stands out most is how personal the care feels. Whether it’s administration, nurses, CNAs, physical therapy, nutrition services, housekeeping, maintenance, social services, laundry, or activities staff, everyone works together with a genuine commitment to each resident’s well-being.
My mother has specialized needs, and the staff has consistently gone above and beyond to accommodate them—from thoughtfully addressing her dietary requirements to helping her maintain the best quality of life possible through therapy, activities, and attentive daily care.
No long-term care facility is without challenges, but what truly distinguishes Park Manor is how they respond. Issues are addressed with professionalism, compassion, and a clear commitment to continuous improvement.
Because I live in Ohio, being far away could make advocating for my mother’s care incredibly stressful. Instead, Park Manor gives me peace of mind. I know my mother is safe, respected, and treated with dignity and kindness—not just by a few exceptional people, but by a culture of caring that extends throughout the organization. Having seen similar facilities in much larger communities, I can say with confidence that Park Manor is something special. Their team doesn’t simply provide care—they create an environment where residents feel valued and families feel reassured. Our family is deeply thankful for the extraordinary care my mother receives every day.
— Michael Cress